Bank Sign Up Process

Interaction Design / UI Design / Usability / User Research / UX Design

Where: Bentley User Experience Center

Challenge: Do users trust a bank website? Do they clearly and painlessly understand the different options they have in creating a checking account? What is the type of information they care about? How should that be laid out?

Objective: honing and refining detailed scenarios and designs for different account sign ups

Work performed: User Research/Usability (Lab), UX Design, UI Design