Bank Sign Up ProcessInteraction Design / UI Design / Usability / User Research / UX Design
Challenge: Do users trust a bank website? Do they clearly and painlessly understand the different options they have in creating a checking account? What is the type of information they care about? How should that be laid out?
Objective: honing and refining detailed scenarios and designs for different account sign ups
Work performed: User Research/Usability (Lab), UX Design, UI Design